What We Collect and Why We Use It
When you open an account with us, we collect your name, contact details, and the wallet identifier tied to your JazzCash, Easypaisa or Raast account. This is necessary to process deposits, verify withdrawals and keep your account secure. We do not sell this information to third
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parties. Payment data — including the mobile number linked to your JazzCash or Easypaisa wallet, or your Raast ID — is handled through encrypted channels and stored only as long as it is needed for transaction records and account verification. If you use your phone to
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access the platform, device identifiers and session tokens are logged to maintain continuity across sessions, so your account stays connected whether you switch from mobile browser to a saved session on another device. We may share data with payment processors strictly to complete a transaction you
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have authorised. Legal obligations under applicable jurisdiction may require us to retain certain records; we follow those requirements where local law applies. You can request a copy of the data we hold, ask for corrections, or ask us to delete your account data by contacting support.
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Data requests are handled within a reasonable time and we will confirm receipt by the channel you used to reach us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.